Default Welcome Intent

The welcome intent is the first message, usually a greeting one. The welcome intent is also responsible for informing your users about their options and what they could do with your agent.

Steps:

1. Click Intents from the left menu.

2. Click Default Welcome Intent

3. Add some training phrases, add each word or expression, then hit return to add a following one.

Training phrases - user says

4. Add a ResponseHi! Welcome to the WTM leads directory conversational app. Would you like to find a lead by 1. Name, 2. Location or 3. Skill

Responses - agent replies

5. Click save.